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1st Time Account Setup (With Groups)

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Overview
If you have the Plus, Pro, or Enterprise plan and many devices please follow this setup. Groups allow for greater scalability when setting up alerts and user restrictions. *If you do not have groups please follow this set up without groups instead. *Insights was formally known as Sensor Cloud.
 
Configure Insights/Sensor Cloud
 
  1. Open a web browser and navigate to https://insights.tempalert.com/
     
  2. Log in with the provided Insights username and password.
     
  3. Click on Devices and click Organize Groups(Groups are a premium feature).

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  4. To make a group click “All” then click Create New Group

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  5. Click Rename and Change the group name to something useful e.g. “Building C”
     
  6. Click Go Back to Devices.
     
  7. Click on your newly made group.

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  8. Click Add Device.
     
  9. Click on the device you would like to add. You will be prompted to confirm. Click Yes. Repeat for each device you would like to add to this group.

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  10. Scroll to the bottom and click Back to Devices
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Configure Device Settings
 
  1. From the device list look to the right of the device’s name. Click the link “view”.
     
  2. Next to “Device Information”, click the “Edit” link.
     
  3. Give the device a friendly name such as “Gateway Building A”.
     
  4. Select a monitoring interval (how often to record the temperature)
     
  5. Enter the address where the device will be installed (this is used in map view).
     
  6. Select the time zone where the unit is installed.
     
  7. Select “US” to display sensor readings in US Customary measurements (Fahrenheit) or “Metric” for SI (Celsius) units. 8.Select Disabled for the Public URL and click save. The changes are saved and you will return to the Device View screen.
     
  8. If your plan has it. Store and Forward should be always enabled.
     
  9. Tags (optional) are used to filter devices when searching and for group device alerts. Device alerts are missed reports and power monitor alerts. These tags do not apply to sensor alerts.

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Configure Sensors
  1. Do the following for each connected sensor:
     
  2. From the device list look to the right of the device’s name. Click the link “view”.

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  3. Scroll down until you see the sensor you want to edit.
     
  4. Enter a friendly name for the sensor such as “Freezer 1”.
     
  5. Reading Offset. Recommend to be left blank for most applications. What it does is offset the temperature reading by the set amount. E.G. setting -10 will cause the probe to read 10 degrees less.
     
  6. Tags. If a group sensor alert has tags it will only apply to sensors that match those tags.
     
  7. Expected Min/Max. This adjusts the minimum and maximum range of the dials in dials view.
     
  8. Click “Save Sensor” when done.
 
Configure Group Device Alerts
 
Set the Missed Report Alert
  1. The Missed Report Alert will notify you if the device or any of the sensors stop reporting after a certain number of monitoring intervals. This will apply to all devices in the group.
     
  2. Click on the name of the group to go back to it.
     
  3. Click on Group Alerts.
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  1. Click Add New Alert.
     
  2. Tags. This alert will only apply to devices in group that match the tags set. Applies to all devices in group if no tag is set. E.G. If you tag alert “high priority” and tag the device “high priority” then only devices with the “high priority” tag will be in alarm.

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  3. Enter a friendly name for the “Alert Name” such as “Not Transmitting”.
     
  4. If your Insights monitoring plan includes continuous alerts, select how often to send alerts during an alarm condition. If only “once” is available select “once”.
     
  5. From the “Alert Type” dropdown, select “Missed Report”.
     
  6. From the “Alert Threshold” dropdown, select “More Than”.
     
  7. Enter the number of intervals in a row of missed readings in order to trigger the alert. The minimum is 4.

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  8. From the “Send Notifications” dropdown, select if notifications should be sent all the time, in the evenings, or evenings and weekends. Always is recommended.

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  9. From the “Notification Type” dropdown, select email, SMS or phone. Input the email and number that you want. For SMS you should select the carrier used by that particular number. Click the “Add Another Notification” and repeat the addition of alert notifications until all contacts and notification types have been entered as needed.
     
  10. Check the “Send on Clear” checkbox.
     
  11. Click “save” when finished.
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Set the AC Power Loss Group Alert
  1. The AC Power Loss Alert will notify you if the device loses external power and is operating on its internal battery backup.
     
  2. Click “Add New Alert”.
     
  3. Enter a friendly name for the “Alert Name” such as “Lost Power”.
     
  4. If your Insights monitoring plan includes continuous alerts, select how often to send alerts during an alarm condition.
     
  5. From the “Alert Type” dropdown, select “Power Monitor”.
     
  6. From the “Alert Threshold” dropdown, select “AC Power Lost”.
     
  7. Enter the number of consecutive intervals the reports must be missed before an alert is sent in the Alarm Delay field (typically 1).

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  8. From the “Send Notifications” dropdown, select if notifications should be sent all the time, in the evenings, or evenings and weekends.
     
  9. From the “Notification Type” dropdown, select email, SMS or phone.
     
  10. Enter the email or phone number in the “Send Alert To” field. If you are sending an SMS text, you will also need to select the mobile carrier of the phone that will receive the SMS.
     
  11. Check the “Send on Clear” checkbox.
     
  12. Click the “Add Another Notification” and repeat the addition of alert notifications until all contacts and notification types have been entered per as needed.
     
Configure Group Sensor Alerts
  1. Click “Add New Alert”
     
  2. Enter a friendly name for the “Alert Name” such as “Too Hot”.
     
  3. If your Insights monitoring plan includes continuous alerts, select how often to send alerts during an alarm condition.
     
  4. From the “Alert Type” dropdown, select a type appropriate for your sensor such as “Temperature” or “Humidity”.
     
  5. From the “Alert Threshold” dropdown, select “Above” or “Below”.
     
  6. Enter the temperature in degrees that represents the threshold that if the temperature rises “Above” or “Below” triggers alerts.
     
  7. Enter the number of consecutive intervals that the threshold must be crossed before an alert is sent in the “Alarm Delay” field. 1 is recommended for most applications.
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  1. From the “Send Notifications” dropdown, select if notifications should be sent all the time, in the evenings, or evenings and weekends.
     
  2. From the “Notification Type” dropdown, select email, SMS or phone:
     
  3. Enter the email or phone number in the “Send Alert To” field. If you are sending an SMS, you will also need to select the mobile carrier of the phone receiving the SMS.
     
  4. Check the “Send on Clear” checkbox.
     
  5. Click the “Add Another Notification” and repeat the addition of alert notifications until all contacts and notification types have been entered as needed.
     
  6. Click “Save Alert”.
     
  7. Repeat this process for any other threshold you need to monitor.

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